Shipping

West Malaysia: DHL eCommerce / SPX express for order within west malaysia and delivery courier will be assigned according area and availability. Delivery time from all courier is standard , 1-5 business day. [Abang courier is really working hard , throughout all kind of weather]
East Malaysia: DHL e-commerce; delivery time may take 3-7 business days excluding the day order placed.
Singapore: SF Express,Ninjavan International,Aramex International- Economy -Estimated delivery time frame from 3 to 7 business working day(subject to custom clearance) , order’s quoted are rates inclusive of shipping fee but do not include additional surcharges incurred by courier / custom such as address correction fee, customs duty or taxes, temporary import export charges, import taxes or duties, shipment return charges et cetera.

Please take note that depending on your order destination, the types of products purchased, and the value of your order, you may be liable for local import duties and taxes, which are your responsibility to pay.
Local authorities and Customs may request Import Fees in lieu of this ,kindly check locally for duty-free limits or import duty charges.
Please be aware, if you choose a PO Box as a delivery address for an order, we cannot be held liable if that order goes missing or arrives damaged.
Please note all delivery times, are an estimate based on working days, Monday to Friday, and excluding local bank holidays.

Order Processing Time

Order are typically processed and pack within 1 to 2 business days. We strive to dispatch all orders promptly to ensure a seamless delivery experience. Delivery speed is depending on courier service, please take note these are estimated delivery time given by courier service under normal circumstances ,Myjournal Tape does not guarantee delivery date. Please allow up to 24 hours from the time you receive your Dispatch Confirmation email before tracking.

Free Shipping

Myjournal Tape offer free shipping for domestic orders exceeding RM50.00 for West Malaysia and RM70.00 for East Malaysia (Sabah/sarawak/Labuan). Please note that free shipping is not applicable with ongoing sales or clearance item.

Handling and Packaging

Any special packaging and shipping request by customer is subjected to additional charges.If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.